I am an experienced Garmin Nuvi consumer. I have had a Nuvi 350 for over two years, and it has been a good GPS unit. I got the Nuvi 855 for its voice activation and lane arrows prior to each turn at the top of the unit. Out of the box, the unit did not work properly...a "battery charging" message would pop up on the screen whenever the screen was touched between commands (the Nuvi has a touch screen) indicating it was charging, between screen changes. This happened even when the battery was fully charged. I updated the software with Garmin, and that stopped...then I got an email from Amazon.com stating that a newer software update was needed to keep the unit from freezing up totally and permanently. I updated the software to version 4.60 (the newest one). Once that was done, the unit had several other software problems. The speech was distorted when the unit was not on battery power...this did not happen before the software update. Then, two days later the unit would not turn on at all - even when plugged into a power source. It was dead. I am surprised and disappointed with Garmin that they would release such a flawed product. The device did work remarkably well in regards to voice commands before it went dead. But all these other issues (even before the unit completely stopped working) preclude me from recommending it to others. I have returned it for a refund. I hope Garmin will come out with a voice-activated unit that is not flawed. I may try a different model a year or so from now, since my Nuvi 350 has been such a good product. Get more detail about Garmin nüvi 855 4.3-Inch Widescreen Portable GPS Navigator with Speech Recognition.
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